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Help & Support > FAQs

It is an interactive social e-commerce platform.

Fashion designers, fashion labels and clothiers (Designers/Lables/Clothier).

They need to register with Zotik following a simple process.

No

A profile gets created. The tech features of the profile makes it a website in itself.

Whosoever has created it.

Yes.

NO. The user completely owns the profile and has full freedom to put contents on the profile. Users are responsible for their profile and takes complete ownership for all the written and visual contents on the profile.

The profiles are password protected. Only the user knows the password and whosoever he/she chooses to share it with. Visitors on a profile cannot make any changes to the profile. User can change password whenever he/shewants to.

The profile is the complete website in itself. The user get the following main platforms in a profile:
  • An intro page where they can give information about themselves; writeabout themselves, post videos, put their DPs, design their posters.
  • An e-boutique/e-shop/stores, where they can display their creations and products.
  • A dashboard to manage their customers, sales and other activities.

The user itself. But Zotik can also help you in making the profile.

  • Zotik generates the profile after due process.
  • Writes the content as per the information provided by the user.
  • Uploads the videos and pics.
  • Write detailed description of the products

The user cannot put any hate or obscene content against any race,religion and sex.

Readymade garments, customized clothes and fabric.

Yes. Via chat and video call built into the system.

Yes

Yes. User can get in touch with Zotik in house experts and plan their promotion and marketing, discuss feedbacks and engage with experts to design their products accordingly.

Since the user completely own their profile in every sense, it is their responsibility to answer customer’s queries and questions directly. Zotik is not a party to that.

Zotik does that.

Yes. User will be given all tech supports and will be informed of all tech updates. Technological expansion will be a continuous process that Zotik will be working on.

Yes they can do.

They are not expected to do this. The platform is for completely commercial purposes and features are built in to promote the user as a commercial entity. Zotik puts checks and balances legally and technologically so that the ethical commercial objectives are meet.

Zotik will raise an alert to the user. Might ask for explanations.

Yes. In case of infringement of the objectives, Zotik can do this after following the due processes.

No.
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